Customer Service Representative Fueler/Washer

3 weeks ago


Longview, Texas, United States Penske Full time

Company Overview

Penske Truck Leasing/Transportation Solutions is a leading global transportation provider that delivers essential and innovative transportation, logistics, and technology services. We help companies and people move forward by offering solutions tailored to their needs.

The company was founded in 1969 with the goal of providing high-quality truck leasing and rental services. Today, we operate over 300,000 vehicles and employ more than 40,000 associates worldwide.

Salary: $30,000 - $50,000 per year (dependent on experience)

This role offers competitive compensation and benefits, including shift premiums for working second and third shifts. Our starting salary is based on industry standards and takes into account the current market conditions in Longview, TX.

Job Description

As a Customer Service Representative at Penske, you will play a vital role in ensuring our customers have an excellent experience when visiting our facilities. Your primary responsibilities will include greeting customers, performing vehicle readiness inspections, and helping to maintain a clean and safe environment for both customers and associates.

Main Responsibilities:

• Greet customers and provide exceptional customer service as they fuel and wash their vehicles

• Perform vehicle readiness inspections to ensure tires, fluids, and basic maintenance items are done before vehicles hit the road again

• Help keep our facilities clean, safe environments for customers and associates

• Build your skills through training and hands-on coaching to perform minor repairs such as installing mounted tires, replacing or rotating tires, and performing preventive maintenance repairs

• Complete other projects and tasks assigned by supervisor

Why You'll Thrive Here:

• Competitive starting salary and shift premiums for second and third shifts

• Opportunities for growth and career advancement within our company

• Excellent benefits package, including time off and health insurance

Required Skills and Qualifications:

• High school diploma or equivalent preferred

• Valid driver's license required

• Excellent customer service and communication skills

• Ability to work well as part of a team

• Basic mechanical ability and tool usage (preferred)

Benefits

We offer a comprehensive benefits package that includes medical, dental, and vision insurance, as well as a 401(k) plan and paid time off. Our associates also receive opportunities for professional development and training to help them grow within the company.

Physical Requirements

While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended periods throughout their scheduled working period. The associate must be able to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls.



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