Customer Service Associate

3 days ago


Taylorsville, Mississippi, United States Family Dollar Full time
Job Overview
The Customer Service Representative at Family Dollar is responsible for delivering exceptional customer service, ensuring a positive shopping experience for customers. This role involves greeting customers, assisting them with merchandise selection, and processing cash register transactions efficiently.

Main Responsibilities
  • Deliver outstanding customer service by responding promptly to customer inquiries and resolving issues in a courteous manner.
  • Provide product recommendations and information about store promotions to assist customers in selecting merchandise.
  • Process cash register transactions accurately and efficiently, handling various payment methods as required.
  • Address customer inquiries regarding store policies, procedures, and products in a professional and timely manner.

Requirements
  • A high school diploma or equivalent is preferred for this role.
  • Excellent communication and interpersonal skills are essential for success in this position.
  • Prior retail or customer service experience is beneficial but not mandatory.

Compensation
This role offers a competitive salary of $25,000 - $35,000 per year, reflecting the importance of providing excellent customer service and contributing to the success of Family Dollar.

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