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Vice President
2 months ago
The U.S. Personal Banking (USPB) Core Operations Controls Testing Team plays a crucial role in evaluating the effectiveness of controls established by the USPB Core Operations division.
This role is a key individual contributor position that reports to the USPB Core Operations Control Testing Team Leader within the USPB-Wealth-Common Control Testing Utility. The position is focused on comprehensive monitoring of operational controls, which encompasses the design, execution, reporting of results, and sharing of insights related to control performance.
The Core Operations Controls Testing Leader is recognized as a subject matter expert in the field of controls monitoring, possessing a deep understanding of control testing methodologies and remaining abreast of the latest trends in the industry, applying these insights to enhance operational effectiveness.
Key Responsibilities:
- Facilitates the Controls Testing Utility by evaluating control designs, creating testing tools, and developing procedures for control assessments.
- Holds primary responsibility for conducting Control Design Assessments (CDA) by utilizing established checklists and documenting outcomes in the Citi Risk & Control (CRC) system.
- Oversees significant aspects of control testing design, including drafting descriptions for testing tools and managing the setup process.
- Creates and maintains control testing procedures in Confluence, ensuring all necessary approvals are secured from relevant business units.
- Plays a vital role in training the Central Execution team located overseas on the developed control testing tools and established procedures.
- Acts as the final authority on disputes regarding control testing outliers and is responsible for escalating concerns through appropriate channels.
- Prepares materials for Operational Risk Forums (ORF) and senior leadership meetings, investigating any deviations from expected results and addressing potential risks.
- Implements quality-checking processes to ensure adherence to all relevant policies and operational guidelines.
- Provides support to team members on various topics related to control testing design and performance management.
- Drives continuous improvement initiatives aimed at enhancing the accuracy, efficiency, and quality of control assessments.
- Maintains strong relationships with partners and stakeholders to ensure the success of control testing efforts in alignment with business strategies.
- Evaluates risks associated with business decisions, ensuring compliance with applicable laws and regulations while upholding the firm's reputation.
- Contributes to other departmental initiatives as directed by management.
Qualifications:
- Minimum of 5 years of relevant experience, including at least 3 years in Risk & Controls roles.
- Expertise in control design, execution, and testing methodologies.
- Thorough understanding of Managers Control Assessment (MCA) frameworks and processes.
- Proficient in MS Word, MS Excel, MS PowerPoint, and MS SharePoint.
- Strong communication and presentation skills.
- Excellent relationship management abilities with a focus on collaboration.
- Independent thinker capable of providing constructive challenges to business practices.
- Experience working effectively in virtual teams across various geographies and time zones is preferred.
Education:
- Bachelor's degree required; Master's degree preferred.
Job Family Group: Risk Management
Job Family: Business Risk & Control
Time Type: Full-time
Salary Range: Competitive salary with additional benefits including medical, dental, and vision coverage, 401(k), and wellness programs.
Citi is an equal opportunity employer and values diversity in the workplace.
