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Server - Italian Restaurant

2 months ago

Greensboro, Georgia, United States Marriott International Inc Full time
Job Summary

We are seeking a skilled Server to join our team at The Ritz-Carlton. As a Server, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.

Key Responsibilities
  • Serve food and beverages to guests in a timely and efficient manner.
  • Set tables according to type of event and service standards.
  • Answer questions on menu selections and provide recommendations.
  • Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability.
  • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
  • Record transactions in our system at time of order.
  • Check in with guests to ensure satisfaction with each food course and/or beverages.
  • Maintain cleanliness of work areas, china, glass, etc., throughout the day.
  • Complete closing duties, including restocking items, turning off lights, etc.
  • Present physical and accurate check to guest and process payment.
Requirements
  • High school diploma or G.E.D. equivalent.
  • At least 1 year of related work experience.
  • No supervisory experience.
  • Ability to stand, sit, or walk for an extended period of time or for an entire work shift.
  • Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance.
  • Ability to grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Ability to move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
  • Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Preferred Qualifications
  • Previous experience in a similar role.
  • Knowledge of food and beverage service standards.
  • Ability to work in a fast-paced environment.