Administrador de Servicio al Cliente

2 weeks ago


Glendale, Arizona, United States Belcan Full time
Descripción del Puesto

Buscamos un Administrador de Servicio al Cliente para unirse a nuestro equipo en Belcan. En este rol, serás responsable de administrar los acuerdos de garantía y mantenimiento para cuentas de servicio al cliente, asegurando que se cumplan los objetivos comerciales de la división y las expectativas del cliente.

Entre tus responsabilidades se incluyen:

  • Administrar y supervisar cuentas de clientes importantes y/o especializadas de diverso alcance y complejidad.
  • Evaluar los requisitos de rendimiento del cliente, los cronogramas de entrega y revisar las estimaciones de costos de materiales y mano de obra.
  • Proporcionar soluciones mutuamente aceptables para problemas de los clientes que afectan el costo o el cronograma.
  • Negociar requisitos complejos entre múltiples clientes, productos y equipos internos.
  • Enfocarte en los problemas de asignación de existencias y el proceso de reparación para maximizar los niveles de servicio al cliente.

Si eres un profesional con experiencia en administración de contratos y servicio al cliente, y buscas un desafío emocionante en un equipo dinámico, este es el puesto para ti

Requisitos del Puesto

  • Experiencia en administración de contratos y servicio al cliente.


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