Part-Time Client Service Associate/Teller
3 days ago
At National Bank of Arizona, we're a community of professionals with relationships at our core. We strive to promote an engaging environment with accessible leadership and ongoing employee development. Our workplace culture is based on inclusivity and collaboration, so we can give our customers as well as our employees the best possible environment to thrive.
Job SummaryWe're seeking a seasoned Part-Time Client Service Associate (Teller) to join our Gainey/Scottsdale branch. As a key member of our team, you'll be responsible for providing exceptional customer service, processing transactions, and identifying opportunities to cross-sell our bank's products.
Key Responsibilities- Accurately process debit and credit transactions in compliance with established policies and procedures.
- Identify and address clients' needs by providing a variety of services, including opening new accounts, issuing counter checks, and performing account maintenance.
- Resolve clients' problems through direct personal action or referral to alternative branch or bank resources.
- Identify and maximize cross-sell opportunities through exploring clients' needs.
- High School Diploma or equivalent and some cashiering, customer service, balancing, or other related experience.
- Basic knowledge of math, cashiering, balancing, debits, credits, bank products, and/or banking.
- Solid balancing and customer service skills.
- Ability to cross-sell bank products based on clients' needs.
- Bilingual proficiency in English and Spanish languages is preferred.
- Competitive compensation in line with work experience.
- Medical, Dental, and Vision Insurance - START DAY ONE.
- Life and Disability Insurance, Paid Parental Leave, and Adoption Assistance.
- Health Savings (HSA), Flexible Spending (FSA), and dependent care accounts.
- Paid Training, Paid Time Off (PTO), and 11 Paid Federal Holidays.
- 401(k) plan with company match, Profit Sharing.
- Mental health benefits including coaching and therapy sessions.
- Tuition Reimbursement for qualifying employees.
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