Patient Flow Specialist

5 days ago


Avon, Indiana, United States Indiana University Health Full time
About the Role

We are seeking a highly skilled Patient Flow Specialist to join our team at West Hospital. As a key member of our clinical operations team, you will play a critical role in ensuring the smooth flow of patients through our facilities.

Key Responsibilities
  • Facilitate Patient Flow: Work closely with healthcare teams to ensure patients are moved efficiently and effectively through our facilities.
  • Collect and Verify Patient Information: Obtain and verify patient information to ensure accurate and timely processing of medical records.
  • Schedule Appointments: Coordinate patient appointments and interviews to ensure timely and efficient processing of medical information.
  • Communicate with Patients and Families: Provide excellent customer service to patients and families, addressing their concerns and needs in a professional and compassionate manner.
  • Collaborate with Healthcare Teams: Work closely with healthcare teams to ensure seamless communication and coordination of patient care.
Requirements
  • High School Diploma or Equivalent: Required.
  • Relevant Experience: Preferably in a healthcare setting.
  • Coding Knowledge: Ability to learn and retain medical coding, including ICD-10 and CPT coding.
  • Insurance Knowledge: Ability to interpret insurance information and knowledge of clinical practices and medical terminology.
  • Technical Skills: Basic proficiency in MS Office (Word, PowerPoint, Excel).
About Us

Indiana University Health is a comprehensive health system with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. We are committed to providing exceptional patient care and advancing healthcare through innovation and collaboration.

As a member of our team, you will have access to ongoing education and training opportunities, as well as a comprehensive benefits package. We are proud to be a leader in healthcare and are seeking talented individuals who share our commitment to excellence.



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