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Biscuit Maker

2 months ago


Morganton, North Carolina, United States Hardee's Full time

Job Summary:

We are seeking a reliable and skilled Biscuit Maker to join our team at Hardee's. As a Biscuit Maker, you will be responsible for preparing high-quality food products and providing exceptional customer service to our guests.

Key Responsibilities:

  • Prepare and cook food products according to menu standards and company procedures.
  • Ensure that all food products are handled and stored safely and in accordance with company food safety and sanitation requirements.
  • Provide exceptional customer service by greeting guests, taking orders, and serving food and beverages in a timely and efficient manner.
  • Maintain a clean and organized work environment by cleaning and sanitizing equipment, utensils, and workstations.
  • Assist other team members with guest service and cleaning as needed.

Requirements:

  • Must be at least 16 years old.
  • Must have reliable transportation.
  • Must have a telephone or other reliable method of communicating with the restaurant.

Training and Development:

  • Follow the steps outlined in the Crew Person Training Program to learn new skills, duties, and responsibilities and to improve personal performance.
  • Communicate to Manager on duty when additional training, guidance, and practice are needed.
  • Understand how each job responsibility impacts the customers, other employees, and overall operations.
  • Keep Manager on duty informed of anything that might affect the customers, other employees, and overall operations.
  • Be performance-oriented and driven; understand performance expectations and be aware of performance results.

Essential Functions:

The essential functions of the Biscuit Maker position are denoted below in the following key area:

Total Customer Satisfaction

Consistently provide a quality product and customer service experience that delivers total customer satisfaction.

  • Follow all customer service guidelines and procedures; take the appropriate action to ensure all customers receive service beyond their expectations.
  • Work assigned station(s) accurately and productively; clean and stock the station area(s); perform other cleaning duties as assigned.
  • Ensure that all customers receive hot, quality products, prepare, package, and deliver all products according to menu standards.
  • Handle all food products according to company procedures, follow all company food safety, food handling, and sanitation requirements, to ensure the health and safety of customers and employees.
  • Assist other crew members with Guest service and cleaning as needed or directed by Manager.

About Hardee's:

For 60 years, Hardee's has brought communities together with quality, delicious food. With more than 1,800 restaurants across the U.S., and locations in 14 countries, we are committed to the best-tasting food to better serve our guests - From Made From Scratch Biscuits and Hand-Breaded Chicken Tenders.