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Residential Care Supervisor

2 months ago

East Lansing, Michigan, United States Hope Network Neuro Rehabilitation Full time
Residential Care Supervisor
At Hope Network, we are dedicated to empowering individuals to overcome challenges. Each year, our team of over 2,800 skilled professionals operates across 280 diverse locations, playing a vital role in facilitating transformative experiences for those we serve.

Benefits of Working with Us:
- Competitive starting wage from $20/hr, based on experience
- Comprehensive Medical, Vision, and Dental coverage
- 403(b) Retirement Savings Plan
- Educational Reimbursement opportunities
- Career Development and Pathing
- Paid Training programs
- Employee Referral Bonuses
- Generous Paid Time Off

With your support, we can tackle obstacles and inspire hope in our community.

Key Responsibilities:
  • Oversee the hiring and scheduling of direct care personnel, ensuring accurate timekeeping and payroll administration.
  • Collaborate with nursing staff to guarantee high-quality health support, including precise medication administration and thorough documentation.
  • Facilitate orientation for new employees and volunteers, coordinating training efforts with clinical and nursing teams to address specific program needs.
  • Monitor staff skill development and conduct timely performance evaluations, fostering open communication and feedback.
  • Encourage effective collaboration among clinical, supervisory, and residential teams through regular meetings.
  • Ensure completion of quarterly program assessments and outcome reports.
  • Develop and implement an annual improvement plan that incorporates staff feedback and promotes innovation.
  • Address staff concerns and foster a positive work environment, mediating disputes as necessary.
  • Promote staff growth in communication and teamwork skills, consulting with Human Resources as needed.
  • Ensure compliance with organizational standards and regulations, acting as the AFC Administrator and liaising with relevant authorities.
  • Supervise adherence to resident care plans, maintaining communication with families and addressing any concerns promptly.
  • Facilitate Resident Council meetings, incorporating feedback into program improvements and advocating for resident needs.
  • Promote Hope Network Rehabilitation Services within the community and represent the organization at events and meetings.
  • Generate and distribute Activity Schedules, integrating ideas from Resident Council feedback and encouraging family involvement.

Work Schedule:
- Monday to Friday, 8:30 AM to 5:00 PM
- On-call rotation, frequency varies by location

Compensation:
- Additional $2 per hour for hours worked outside normal business hours (Monday-Sunday)
- Additional $3 per hour for hours worked on designated holidays.

Qualifications:
- Bachelor's degree from an accredited institution preferred (or 3+ years of relevant supervisory experience in a residential setting).
- Experience in a licensed residential environment is preferred.
- Certification or ability to obtain First Aid/CPR certification.
- Certification or ability to obtain Brain Injury Specialist certification.

Our strength lies in diversity, enabling us to meet the unique needs of over 34,000 individuals we serve each year.