IT Lifecycle Refresh Specialist

4 weeks ago

Southfield, Michigan, United States TEKsystems Full time

We are seeking a skilled IT Lifecycle Refresh Specialist to join our team at TEKsystems. As a key member of our team, you will play a critical role in supporting the lifecycle refresh upgrade project for enterprise-wide technology hardware. Your technical expertise and customer service focus will be essential in delivering high-quality results and ensuring a positive experience for our clients.

The ideal candidate will have a strong understanding of technical processes and be able to troubleshoot and resolve issues efficiently. You will work closely with our team to deploy Windows 11 upgrades and provide top-notch support to our clients. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

  • Support the lifecycle refresh upgrade project for enterprise-wide technology hardware
  • Deploy Windows 11 upgrades and provide technical support to clients
  • Collaborate with the team to troubleshoot and resolve technical issues
  • Provide exceptional customer service and ensure a positive experience for clients

Requirements:

  • Strong technical knowledge and understanding of IT processes
  • Excellent customer service and communication skills
  • Ability to work efficiently and effectively in a team environment
  • Reliable transportation and willingness to travel (if required)

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

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