POS System Operations Expert
22 hours ago
About the Role: The Halal Guys Inc. is seeking a skilled Systems Administrator to join our team, responsible for managing our restaurant technology stack, including POS systems, kiosks, customer review platforms, loyalty programs, and online ordering systems.
Key Responsibilities:
System Integration:
- Ensure all third-party platforms are fully integrated with the POS system.
Technical Support:
- Provide ongoing technical support at the store and restaurant level, addressing any issues with the POS, kiosks, customer review platforms, loyalty programs, and other integrated systems.
Communication:
- Act as the primary point of contact between the restaurant operations team and the internal IT department, communicating system requirements, issues, and enhancements as needed.
Project Management:
- Collaborate with the operations and IT teams to support the technology setup for new store openings, ensuring the deployment of POS systems, kiosks, and related platforms.
Quality Assurance:
- Ensure all systems are kept up to date with the latest software versions and that they adhere to company policies for security and data protection.
Problem-Solving:
- Respond to and resolve technical issues quickly, minimizing downtime and ensuring efficient operation of all customer-facing and backend systems.
Qualifications:
- Bachelor's degree in information technology, Computer Science, or a related field.
- Relevant certifications (e.g., CompTIA Network+, CompTIA Security+, or CISSP).
- Proven experience as a Systems Administrator, preferably within the restaurant or retail industry.
- Strong knowledge of point of sale (POS) systems and integration with third-party platforms.
- Experience with supporting technology solutions in a multi-store environment.
- Excellent troubleshooting skills and the ability to resolve technical issues under pressure.
- Familiarity with IT infrastructure, networking, and system security practices.
Salary: $85,000 per year.
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