POS System Operations Expert

22 hours ago


Garden City, Michigan, United States The Halal Guys Inc. Full time

About the Role: The Halal Guys Inc. is seeking a skilled Systems Administrator to join our team, responsible for managing our restaurant technology stack, including POS systems, kiosks, customer review platforms, loyalty programs, and online ordering systems.

Key Responsibilities:

System Integration:

  • Ensure all third-party platforms are fully integrated with the POS system.

Technical Support:

  • Provide ongoing technical support at the store and restaurant level, addressing any issues with the POS, kiosks, customer review platforms, loyalty programs, and other integrated systems.

Communication:

  • Act as the primary point of contact between the restaurant operations team and the internal IT department, communicating system requirements, issues, and enhancements as needed.

Project Management:

  • Collaborate with the operations and IT teams to support the technology setup for new store openings, ensuring the deployment of POS systems, kiosks, and related platforms.

Quality Assurance:

  • Ensure all systems are kept up to date with the latest software versions and that they adhere to company policies for security and data protection.

Problem-Solving:

  • Respond to and resolve technical issues quickly, minimizing downtime and ensuring efficient operation of all customer-facing and backend systems.

Qualifications:

  • Bachelor's degree in information technology, Computer Science, or a related field.
  • Relevant certifications (e.g., CompTIA Network+, CompTIA Security+, or CISSP).
  • Proven experience as a Systems Administrator, preferably within the restaurant or retail industry.
  • Strong knowledge of point of sale (POS) systems and integration with third-party platforms.
  • Experience with supporting technology solutions in a multi-store environment.
  • Excellent troubleshooting skills and the ability to resolve technical issues under pressure.
  • Familiarity with IT infrastructure, networking, and system security practices.

Salary: $85,000 per year.



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