Loan Operations Specialist
4 days ago
ALEC Credit Union is one of the largest credit unions in Illinois, backed by over $1 billion in assets. We're seeking a skilled Loan Operations Specialist to join our team. The ideal candidate will have a strong background in customer service, retail sales, or a related field.
Responsibilities:
- Analyze and process loan applications, ensuring accurate and timely submissions
- Distribute approved loans from LDM and LSI
- Handle loan denials, including mailing Notice of Adverse Action for Visa
- Process event tickets and perform Visa functions such as account maintenance and resolving member inquiries
- Audit Visa applications for accuracy and report findings to the Consumer Loan Manager
- Assist with title processing, question resolution, and call handling
- Prepare documents for review and imaging
- Provide exceptional customer service by answering and processing member inquiries regarding transactions, maintenance, and loan status
- Collaborate with members on State National inquiries and process GAP claims
- Cross-sell and promote credit union products and services
Requirements:
- High School Diploma or equivalent (GED)
- One (1) year of customer service or retail sales experience
- Two (2) years of experience in consumer loan processing and Visa preferred
The estimated salary for this position is around $45,000 per year. ALEC Credit Union offers a comprehensive benefits package, including health insurance, retirement plan, and paid time off. If you're a motivated individual looking to build your career, we encourage you to apply.
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Process Operation Specialist
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