Dispatch and Retention Specialist

3 weeks ago


Lombard, Illinois, United States Midwest Mechanical Full time
Job Summary:
    Midwest Mechanical is seeking an organized and detail-oriented Dispatch and Retention Specialist to join our team. In this role, you will be responsible for coordinating logistics, managing schedules, and ensuring seamless communication between customers and technicians.

The ideal candidate will possess excellent organizational skills, be able to work effectively in a fast-paced environment, and have the ability to multitask with ease. Key responsibilities include:
    - Coordinating schedules and dispatching technicians as needed
    - Maintaining accurate records and updating customer information
    - Collaborating with technicians to ensure timely completion of tasks and effective resolution of customer issues
    - Analyzing customer feedback to identify areas for improvement and implementing changes as needed

We offer a competitive salary range of $55,000 - $75,000 per year, depending on experience.

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