Customer Service Specialist

1 week ago


Laredo, Texas, United States DSV Full time

As a Customer Service Agent at DSV, you will play a vital role in ensuring customer satisfaction through exceptional service. This position requires strong communication skills and the ability to coordinate shipments and deliveries efficiently.

About DSV

DSV is a leading logistics company that prides itself on providing top-notch services to its clients. With a strong focus on quality and customer satisfaction, we strive to deliver exceptional results in a timely manner.

Salary and Benefits

We offer a competitive salary of $45,000 - $60,000 per year, depending on experience, as well as a comprehensive benefits package that includes health insurance, retirement savings, and paid time off.

Key Responsibilities
  1. Assist customers with inquiries and issues;
  2. Coordinate shipments and deliveries;
  3. Resolve any transportation-related problems;
  4. Communicate effectively with clients and carriers;
  5. Maintain accurate records and documentation;
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent;
  • Excellent communication and problem-solving skills;
  • Ability to work in a fast-paced environment;
  • Basic computer skills and knowledge of MS Office;


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