Customer Service Specialist
1 week ago
As a Customer Service Agent at DSV, you will play a vital role in ensuring customer satisfaction through exceptional service. This position requires strong communication skills and the ability to coordinate shipments and deliveries efficiently.
About DSVDSV is a leading logistics company that prides itself on providing top-notch services to its clients. With a strong focus on quality and customer satisfaction, we strive to deliver exceptional results in a timely manner.
Salary and BenefitsWe offer a competitive salary of $45,000 - $60,000 per year, depending on experience, as well as a comprehensive benefits package that includes health insurance, retirement savings, and paid time off.
Key Responsibilities- Assist customers with inquiries and issues;
- Coordinate shipments and deliveries;
- Resolve any transportation-related problems;
- Communicate effectively with clients and carriers;
- Maintain accurate records and documentation;
To be successful in this role, you will need:
- A high school diploma or equivalent;
- Excellent communication and problem-solving skills;
- Ability to work in a fast-paced environment;
- Basic computer skills and knowledge of MS Office;
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