Bakery Clerk

We are seeking a highly motivated and customer-focused Bakery Clerk to join our team at Roche Bros. Supermarkets. As a key member of our bakery team, you will be responsible for preparing and displaying products in a clean, neat, and expedient manner while ensuring that all products are fresh, rotated, and well-stocked for our customers.

Key Responsibilities:

• Provide exceptional customer service at the service counter, ensuring that customers' needs are met and exceeded.
• Commit to the Golden Rule and work collaboratively with other associates to build a strong bakery team.
• Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive, and Totally Team Oriented (RSTO).
• Greet, assist, and thank customers in a prompt, courteous, and friendly manner, offering product suggestions and recommendations.
• Process merchandise according to production guidelines and follow established sanitation standards.
• Prepare and wrap bakery-related products, ensuring that they meet our high standards of quality and presentation.
• Stock display cases and keep all bakery ingredients or merchandise rotated in accordance with company policy and product code dates.
• Write on cakes and prepare products to meet customers' specifications.
• Receive and unload bakery products and store them in designated areas.
• Practice the Cleaners Creed and proper sanitation procedures, maintaining a clean and safe work environment.
• Monitor and maintain the cooler, freezer, equipment, and work area to the sanitation standards of the company.
• Keep work areas swept clean, orderly, and free from safety hazards, reporting any hazards to management.
• Able to operate and clean bakery equipment and tools.

Secondary Job Functions:

• Restock and use supply items efficiently to eliminate waste and maintain the lowest cost supply.
• Promote items on the public address system.
• Notify management of associate theft, customer shoplifting, unauthorized mark downs, or property defacement.
• Successful completion of the onboarding/e-learnings and checklist within 30 days of hire/entering the department.
• Other duties as assigned by management.

Physical Demands:

The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.

Physical Demands:

Frequency:

Crawling: 0% (Never)

Sitting, pulling, and pushing up to 250 lbs, climbing up to 8 feet, kneeling, and crouching: 1-33% (Occasionally)

Carrying and lifting up to 50 lbs, bending, balancing, stooping, and reaching at waist or overhead: 34-66% (Frequently)

Standing and walking on a tile or concrete floor, handling, fingering, feeling, talking, seeing, smelling, and hearing: 67-100% (Continuously)

Safety Risk Factors:

Frequency:

Loud noise, cluttered floor surface, contact with skin irritant, toxic exposure (see material safety data sheet), nuisance dust, fumes, sprays, and hazardous cleaning solutions: 1-33% (Occasionally)

Twisting of back and neck, contact with sharp objects, and slippery floor surface: 34-66% (Frequently)

Hazardous equipment (mechanical moving parts): 67-100% (Continuously)

Machines, tools, and equipment utilized:

Fryer, ordering equipment, slicer, case cutter, ovens, proofer, bread slicer, kitchen utensils, electronic scales, mixer, shrink film wrapper, roller racks, unicarts, double deckers, skids, baler, pricing gun, trash compactor, water hose, intercom system, sink, cake machine, cooler, freezer, pricing gun, approved cleaning supplies and equipment.

Repetitive Action:

Continuous movement of entire body.

Working Conditions:

Working environment is inside and within cold and hot temperatures.