Citi Private Banker

8 hours ago

Short Hills, New Jersey, United States Citigroup Inc Full time
Job Description

The ideal candidate will be a seasoned professional with a strong background in private banking, possessing extensive knowledge of Citi Private Bank's banking and product systems, platforms, tools, and capabilities. They will have a proven track record in relationship selling and a demonstrated ability to work with and/or lead client teams and transactions.

Key Responsibilities
  • Actively identify prospects and establish contact with them, converting prospects into clients.
  • Demonstrate an in-depth understanding of clients' businesses and sources of wealth generation.
  • Anticipate events in clients' lives and businesses that have significant financial implications.
  • Serve as a trusted advisor to clients, frequently seeking strategic advice regarding financial matters.
  • Build relationships with client families that cross generations, establishing long-term connections to the Citi Private Bank.
  • Effectively manage client expectations regarding what can and cannot be executed on their behalf.
  • Maintain a full understanding of clients' goals and risk tolerance to ensure that financial strategies are appropriate.
  • Uncover needs that are not articulated or clearly expressed by the client.
  • Bring together product experts to develop long-term solutions to strengthen relationships with the firm.
  • Help clients achieve broad financial/investment goals related to the creation and management of wealth.
  • Develop tailored solutions that address clients' investment, risk management, and financing/liquidity needs.
  • Set challenging goals, regularly monitoring progress and making adjustments to achieve objectives.
  • Plan and prioritize daily, weekly, and monthly activities to maximize revenue growth and client satisfaction.
  • Establish a referral network and gain introductions to potential clients, generating new sales.
  • Closing the deal, making concessions that are appropriate and in line with the fundamental interests of the Citi Private Bank.
  • Help team members acquire the experience necessary to establish credibility with clients and intermediaries.
  • Demonstrate a strong commitment to team success and place team goals above personal achievement.
  • Encourage team members to work together to deepen client relationships and exceed sales goals.
  • Align complementary experiences and skill sets of team members to maximize client effectiveness.
  • Build relationships/partner with support groups in Citi Private Bank to maintain control, find solutions, and resolve issues.
  • Follow standard procedures and advocate appropriate exceptions to standard practices when the bigger picture needs to be considered, and seeks or grants approvals as appropriate.
  • Ensure compliance on regulatory requirements and minimize any potential liability for Citi.
  • Ensure strong controls and effective operational and administrative services.
  • Set an example of behavior to all staff.
  • Partner with colleagues across the Citi network to leverage capabilities and share expertise.
  • Advocate for the client, negotiating on their behalf with members of the Private Bank and Citi.
  • Ensure clients are presented with seamless execution of internal processes and Citigroup services.
  • Prioritize issues that need to be escalated, getting the appropriate people involved to expedite resolution.
  • Understand and communicate the risk involved with various investment strategies.
  • Establish credibility and trust with all Citi Private Bank colleagues, maintaining the highest standards of personal and professional integrity.
  • Persevere in delivering what is promised, even when obstacles arise.
  • Flag and report illegal or improper transactions, complying with all regulatory policies and control procedures regarding client acceptability.
  • Understand the broad array of products and services under the Citi umbrella.
  • Apply an in-depth level of knowledge in key investment and financing products.
  • Develop expertise to identify business opportunities and address the unique needs of specific client segments.
  • Keep abreast of financial industry developments and current global market conditions.
  • Present and communicate complex financial concepts and investment strategies with the highest degree of professionalism.
  • Seek continuous improvement, admit mistakes, and adapt behavior, based on feedback from clients and colleagues.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency.

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