Tax Support Associate

1 day ago


Durango, Colorado, United States H&R Block Full time
Job Overview

H&R Block is seeking a Tax Support Associate to join our team. This role involves providing exceptional client service and support in a fast-paced environment.

As a Tax Support Associate, you will be responsible for answering phone calls, greeting clients, and matching them with the best-suited tax professional for their needs. You will also schedule clients according to their preferences and ensure that all client needs are met during service.

This role requires strong organizational and time-management skills, as well as the ability to multi-task and work in a team environment. If you have experience working in a customer service environment and are proficient in Microsoft Office, we encourage you to apply.

Responsibilities
  • Answer phone calls and greet clients in a personalized manner
  • Match clients with the best-suited tax professional
  • Schedule clients according to their preferences
  • Ensure all client needs are met during service
  • Maintain office cleanliness and organization

We offer a competitive salary of $40,000 - $55,000 per year, depending on location and experience.


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