Optical Service Associate

1 week ago


Antigo, Wisconsin, United States Midline Vision Group LLC Full time
Job Overview

The Optical Customer Service Associate role is a dynamic position within the eye care industry. This associate plays a crucial part in patient care and sales functions, working closely with optometrists to provide exceptional service.

This position involves pre-testing patients before eye exams, completing prescriptions for glasses and medication, scheduling appointments, educating patients about contact lenses or glasses, and more. Proficiency in computerized medical office software, administrative procedures, insurance processing, billing, and transcription of medical reports are essential skills required for success.

Candidates with prior experience in other medical fields or retail sales tend to excel in this type of role. Strong problem-solving skills, a positive attitude, and solid technology skills are necessary for independent decision-making.

Available as a full-time (35-40 hrs/week) or dedicated part-time (20-30 hrs/week) opportunity, the right candidate will benefit from paid time off, professional development assistance, a retirement plan with employer match, and employee discounts on vision care products.

Requirements include a high school diploma or equivalent and typically 1-2 years of experience in a retail or healthcare environment. For a full job description, please visit midlinevision.com/careers.

Based on market conditions, the estimated annual salary for this role is $45,000 - $60,000.



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