Customer Service Representative

4 days ago


Richfield, Minnesota, United States Car-X Tire & Auto Full time
Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Car-X Tire & Auto. As a key member of our sales and service team, you will be responsible for providing exceptional customer service, driving sales of automotive repair services and tires, and contributing to the growth of our business.

Key Responsibilities
  • Customer Service: Provide a superior customer experience, answering customer inquiries, and resolving issues in a timely and professional manner.
  • Sales and Service: Meet or exceed sales targets by presenting and selling automotive repair services and tires to customers, and ensuring that all sales and service transactions are accurate and complete.
  • Team Collaboration: Work closely with the sales and service team to achieve business objectives, share knowledge and best practices, and provide support as needed.
  • Continuous Improvement: Stay up-to-date on industry trends, products, and services, and provide feedback to management on ways to improve customer service and sales processes.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: One year of sales experience needed, preferably in the automotive service industry.
  • Skills: Strong verbal communication skills, ability to work in a fast-paced environment, and a customer-focused attitude.
What We Offer
  • Competitive Compensation: Competitive hourly rate and opportunities for advancement.
  • Benefits: Paid vacation and holidays, reimbursement for ASE certifications, and eligibility for our 401(k) plan.
  • Professional Development: Ongoing training and development opportunities to help you grow your career.


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