Dining Establishment Supervisor

1 week ago

Independence, Kentucky, United States LaRosa's Full time

LaRosa's is seeking a highly motivated Dining Establishment Supervisor to join our team.

About the Job

This is a full-time position that involves supervising hourly staff, ensuring guests receive friendly and efficient service, and maintaining high standards of behavior. The ideal candidate will have at least 1 year of restaurant experience and a high school diploma or equivalent.

Key Responsibilities:

  • Supervise hourly restaurant staff, ensuring Guests receive prompt and courteous service.
  • Schedule hourly staff to meet business level requirements.
  • Monitor food preparation and presentations to comply with company standards.
  • May participate in hiring and onboarding process.
  • Perform opening and closing administrative procedures which may require driving a car.
  • Assists profit and loss management by following cash control/security procedures, maintaining proper inventory levels, managing labor, reviewing financial reports and taking appropriate actions.
  • May perform the functions of any hourly position in the absence or shortage of staff.
  • Performs consistent and thorough documentation of procedures.
  • Ensures that guest checks are handled accurately, efficiently, and in compliance with company policies.
  • Addresses guest concerns, requests, injuries or accidents following LaRosa's procedures.
  • Gives constructive feedback to hourly Team Members to help them do their jobs better.
  • Works with Management to ensure that newly hired Team Members receive orientation training.
  • Follows LEAN processes as defined for both their role and the pizzeria.

Requirements:

  • Able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Able to demonstrate high standards of behavior.
  • Able to encourage strong team work.
  • Able to write routine reports and correspondence.
  • Verbally interacts with Management, Team Members and Guests.
  • Able to speak effectively before groups of guests or Team Members.
  • Basic mathematical skills.
  • Able to make change and process different types of payment.
  • Able to interpret a variety of instructions in written or oral form.
  • Ability to solve practical problems.
  • Able to report to work in a neat clean uniform.
  • Willingness to work rotating shift schedules.
  • Able to lift up to 25 lbs on a regular basis.
  • Able to reach, bend, stoop, kneel, or crouch.
  • Able to stand for an extended period of time.
  • Able to become ServSafe certified.

Estimated Salary:$42,000 - $55,000 per year, based on experience.

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