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Salesforce Platform Specialist
2 months ago
Position:
Salesforce Platform Specialist
Requisition ID:
: 3610
About Us:
Brady is dedicated to creating products that enhance safety and productivity across various environments. As a prominent player in safety, identification, and compliance solutions, we serve a wide array of industries worldwide.
Our expertise spans from the depths of the ocean to outer space, and from manufacturing floors to healthcare settings - we are present in diverse workplaces.
Brady is trusted globally due to our extensive knowledge and capabilities across numerous sectors, supported by our advanced manufacturing processes.
We cater to a broad customer base, including electronics, telecommunications, manufacturing, electrical, construction, healthcare, aerospace, and more. As of the latest reports, Brady employs around 5,600 individuals globally, with fiscal sales reaching approximately $1.33 billion. Our stock is publicly traded on the New York Stock Exchange under the symbol BRC. More information about our organization can be found on our website.Why Join Brady:
Choosing a career at Brady means becoming part of a global organization that has flourished for over a century, driven by an innovative mindset that propels our future success.
With a strong foundation of values, you will feel a sense of community through our charitable initiatives and opportunities to contribute positively.
Our headquarters are located in Milwaukee, Wisconsin, yet we have over 70 locations worldwide, allowing our employees to collaborate with colleagues across the globe.
What We Are Looking For:
Brady Corp is in search of a Salesforce Platform Specialist. This position is crucial for our operations in the Americas and Asia regions.
We seek a proactive individual who can assist in the continuous improvement and enhancement of our Salesforce platform, gathering user requirements and feedback to design optimal solutions.
User experience is paramount; therefore, the ideal candidate should be enthusiastic about user management, including training, support, troubleshooting, maintenance, and report/dashboard creation to ensure high user satisfaction.
The Salesforce Platform Specialist should possess a solid understanding of the Salesforce ecosystem, experience with ERP systems, and a strong desire for ongoing learning.
This role requires someone comfortable working closely with users and eager to learn new business processes to translate them into effective solutions.
Key Responsibilities:
Provide primary support and troubleshooting for end users. Conduct user training and develop training materials. Monitor user engagement and propose enhancements. Collaborate with various departments to identify and resolve issues. Gather requirements from users and stakeholders. Manage all aspects of user and license administration, including new user setup, deactivation, roles, profiles, permissions, and public groups.
Salesforce Configuration Responsibilities:
Implement configuration changes, including but not limited to: Flow, fields, page layouts, record types, custom settings, dashboards, and reports. Perform additional duties as required.
Qualifications for Success:
Bachelor's Degree or, in lieu of a degree, 5 years of relevant experience. Highly organized with exceptional attention to detail. Demonstrates initiative and the ability to prioritize tasks effectively. Strong time management capabilities. Excellent verbal and written communication skills, with the ability to engage with sales, marketing, and service teams.
Benefits:
Comprehensive insurance coverage, with many plans starting on the first day of employment – including medical, dental, vision, and life insurance. Family benefits such as parental leave, fertility coverage, adoption, and surrogacy assistance; Employee Assistance Program (EAP) for behavioral health and family counseling. 401K plan with company matching. Tuition reimbursement options. Paid vacation and holidays. Flexible dress code policy.
