Freight Operations Specialist

2 weeks ago


Fullerton, California, United States Woongjin, INC. Full time
About the Role

We are seeking a skilled Freight Operations Specialist to join our team at Woongjin, INC. The ideal candidate will have prior experience in freight forwarding, trucking, or 3PL logistics.

The Freight Operations Specialist will be responsible for coordinating with carriers and drivers to ensure timely pickups and deliveries, as well as maintaining accurate records of shipments, proof of deliveries, and service logs.

This role requires strong analytical skills, excellent communication skills, and the ability to work well under pressure.

Key Responsibilities:

  • Cordinate with carriers and drivers to ensure timely pickups and deliveries
  • Maintain accurate records of shipments, proof of deliveries, and service logs
  • Investigate and resolve delivery discrepancies, delays, and customer complaints
  • Update tracking systems and communicate status updates to clients
  • Accurately input shipment details, updates, and customer information into logistics management systems

Requirements:

  • Prior experience in freight forwarding, trucking, or 3PL logistics
  • Experience with Microsoft Outlook and Excel
  • Proficiency in data entry and logistics software (TMS, WMS, or similar systems)
  • Excellent analytical and communication skills


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