Ambulatory Care Coordinator

3 days ago


Chicago, Illinois, United States AHS Family Health Center Full time
Patient-Centered Care Coordination

We are seeking a skilled Ambulatory Care Coordinator to join our team at the AHS Family Health Center. In this role, you will play a critical part in ensuring the delivery of high-quality patient care, working closely with our healthcare staff to coordinate appointments, communicate with patients, and manage patient flow.

The successful candidate will possess a Certified Medical Assistant (CMA, RMA) certificate or diploma, with one year of experience in an ambulatory care setting. A High School Diploma or equivalent and graduation from a recognized Medical Assistant program are also required.

Main Responsibilities:

  • Coordinate patient appointments, surgeries, and tests, ensuring smooth transitions and minimizing wait times;
  • Communicate effectively with patients, families, and healthcare staff to address questions, concerns, and needs;
  • Manage patient flow, directing patients to exam rooms, waiting areas, or treatment spaces as needed;
  • Maintain accurate records, updating patient charts, and documenting interactions, phone calls, and email exchanges;
  • Collaborate with healthcare staff to develop individualized care plans, addressing patient preferences, cultural backgrounds, and language requirements;
  • Develop and implement strategies to improve patient satisfaction, engagement, and overall experience.

Salary and Benefits:

  • Annual salary range: $42,000 - $52,000 (based on experience and location);
  • Benefits package includes medical, dental, and vision insurance;
  • Employer-sponsored retirement plan with matching contributions;
  • Generous paid time off and holiday schedule;
  • Ongoing education and professional development opportunities.


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