Quality Assurance Specialist

7 days ago


Salt Lake, Utah, United States Infotree Global Solutions Full time
Job Title: Quality Specialist

We are seeking a highly skilled Quality Specialist to join our team at Infotree Global Solutions in Salt Lake City, UT.

Key Responsibilities:
  • Complaint Handling: Track, investigate, and respond to customer complaints in a timely and professional manner.
  • Quality Assurance: Monitor and maintain quality standards for products and processes, ensuring compliance with regulations and industry standards.
  • Documentation: Maintain accurate records of all quality-related activities, including complaint logs, audit reports, and compliance documentation.
  • Process Improvement: Identify areas for improvement in quality processes and implement corrective actions to enhance overall quality.
  • Regulatory Compliance: Ensure that all quality processes comply with relevant regulations and standards, minimizing risk and ensuring customer satisfaction.
Requirements:
  • Attention to Detail: Ability to notice small details and ensure accuracy in documentation and processes.
  • Problem-Solving: Strong analytical skills to identify issues and develop effective solutions.
  • Communication: Excellent written and verbal communication skills to interact with customers and team members.
  • Technical Proficiency: Familiarity with quality management systems and relevant software tools, such as MS 365.


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