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Pet Care Operations Supervisor

2 months ago

Minneapolis, Minnesota, United States Petco Full time
Become a Key Player at Petco

Are you dedicated to enhancing the lives of pets and their guardians? Do you possess a strong commitment to animal welfare? Petco is seeking an Operations Supervisor to oversee the seamless functioning of our Pet Care Centers. Your role will focus on fostering a positive customer experience by guiding them in selecting the ideal products and services for their pets.

Role Overview
  • Serve as a model for our sales approach
  • Mentor team members on customer-focused initiatives to surpass sales goals
  • Enhance the overall Omni Customer Experience
Key Responsibilities
  • Facilitate the execution of Pet Care Center operations
  • Ensure that register transactions contribute to a positive experience
  • Uphold brand standards and safety protocols
Additional Duties
  • Employ effective selling techniques for an exceptional customer experience
  • Promote a safe environment for team members, customers, and pets
  • Engage in a collaborative culture focused on pet health
  • Participate in development programs to advance your career
Essential Qualifications
  • High school diploma or equivalent
  • Strong mathematical and communication skills
  • Genuine interest in animal care
Skills and Education

Exhibit proficiency in mathematics, basic accounting, and outstanding communication abilities.

Supervisory Duties
  • Ensure team members deliver courteous service
  • Maintain high standards of merchandising
  • Follow safety procedures for team members, customers, and pets
Work Environment

Most responsibilities are performed indoors, with potential requirements for bending, kneeling, and standing for extended periods. A flexible schedule, including evenings and weekends, is necessary.

Equal Opportunity Employer