Medical Office Support Specialist

4 hours ago


Zephyrhills, Florida, United States Florida Medical Clinic Full time

**Job Summary**

We are seeking a skilled Medical Office Support Specialist to join our team at Florida Medical Clinic Orlando Health. This role is responsible for providing exceptional support to our medical staff and patients, ensuring seamless front office operations.

About Us

As a leading healthcare provider in the community, we offer a wide range of benefits and competitive salaries. Our vision is to provide the best choice for healthcare in our community, and we're committed to making every effort to take care of our employees who make our company great.

Responsibilities

  • Front Office Operations: Assist traffic at the front window, manage sign-in sheets, schedule appointments, take messages, and handle customer requests or needs.
  • Patient Check-In Processes: Complete patient check-in processes, distribute and collect new patient forms, verify HIPAA and Privacy signatures, confirm photo ID, and obtain patient signature on DVF at each visit.
  • Assisting Patients and Providers: Obtain patient signature for record releases and other forms as necessary, review Intergy tasks for each patient before they leave, schedule inside and outside appointments for testing and consults, and enter referral information into the Practice Management System.
  • Phlebotomy: Properly identify patient at draw point, verify orders and requisitions match, and use proper phlebotomy technique to prepare specimens and requisitions for lab courier.
  • Additional Responsibilities: Maintain an organized and clean work area, direct incoming faxes and mail to correct staff members, monitor and timely respond to practice portal requests, participate in maintenance of office supplies, and perform other incidental and related duties as required and assigned.

Requirements

  • Education: High school graduate or GED equivalent.
  • Certification: Completion of MA certification program preferred.
  • Skills and Qualifications: Strong customer service orientation, excellent telephone etiquette, basic computer proficiency, strong team player, and minimum of 1 year experience in a similar role.
  • Travel Requirements: Must be willing to travel to multiple locations.

Benefits:

  • Competitive salary ($45,000 - $60,000 per year).
  • Generous 401K plan with annual 3% Employer contribution after one year of employment.
  • Dental, Vision, Long and Short Term Disability, Accident & Illness policy options.
  • Supports Incentive based Wellness Programs.
  • Offers company-sponsored Life Insurance with buy-up provisions.


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