Assistant General Manager
24 hours ago
We are seeking an experienced Assistant General Manager to join our team at LAZ Parking. As a key member of our management team, you will be responsible for assisting the General Manager in all aspects of the operation, including contract compliance, service levels, and team management.
Key Responsibilities:- Ensure contract compliance and service levels meet expectations
- Lead, direct, and develop a team of employees to accomplish annual and periodic goals/initiatives
- Manage and achieve audit scores, accounts receivable collection, budget attainment, and implementation of new technology
- Implement and manage safety and security programs and/or initiatives
- Identify high potential employees to support the organization's continued growth
- Prepare budgets and monthly reviews of profit/loss by department
- Develop a strategic business plan and direction for the scope of contract
- Develop client relationships and business retention
- Organize and narrate parking management skills for Operations Managers
- Understand, implement, and deliver all requirements outlined within contractual agreements between LAZ Parking and clients
- Prepare daily, weekly, monthly, and annual financial and operational reports
- At least four (4) years of parking management experience at large locations with a monthly and transient component
- Knowledge of Excel, Word, PowerPoint, and General Microsoft Office Applications
- Operations management experience of multiple aspects of the operation
- Ability to seek improvement and create an environment of idea sharing and creative problem solving
- Strong customer service skills and abilities
- Ability to be approachable and facilitate coaching conversations with employees and managers
- Strong ability to comprehend the operation and operation plan
- Ability to mitigate and lead others to overcome challenges
- Ability to encourage open expression of ideas and opinions
- Excellent teambuilding and interpersonal skills
- Ability to work independently and multi-task
- Ability to communicate professionally and effectively with all levels of the organization
- Ability to interpret policies, procedures, and standard business practices
- Demonstrates a sense of urgency and timeliness
- English language ability of ILR 5 in Speaking, Writing, Listening, and Reading
- Team atmosphere
- Growth opportunities
- Pay Activ - on-demand access to earned wages
- Paid training
- Free company uniform
- Health coaching and resources
- Employee assistance program (EAP)
- Smoking cessation program
- 401k
- Medical, dental, vision
- Paid time off
- Short-term and long-term disability
Exempt
LAZ Parking is an equal opportunity employer. We are committed to providing equal employment opportunity to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated, and other protected veterans, or any other characteristic protected by federal, state, or local law.
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