Concessions Supervisor
1 week ago
We are seeking a highly motivated and experienced Concessions Supervisor to join our team at Little Caesars Arena in Detroit, Michigan. As a Concessions Supervisor, you will be responsible for leading a team of food service professionals to provide exceptional guest service and ensure a seamless experience for our patrons.
Key Responsibilities:
- Assign duties to team members and assist with training
- Investigate and resolve complaints regarding food quality, service, or accommodations
- Manage labor and profit loss
- Ensure proper cash handling and tip record-keeping for the shift
- Assist guests, stock shelves, count inventory, and perform cashier duties when necessary
Requirements:
- Experience working in a restaurant required
- Minimum of 2 years' of supervisory experience preferred
- Must be able to implement rules and direct employees
- A true desire to satisfy the needs of others in a fast-paced environment
Physical Requirements:
- Constant standing, walking, bending, reaching, and repetitive motions
- Ability to lift stock up to 50 pounds occasionally
- May be required to work outdoors or in variable temperatures depending on the season
Shift Details:
Evening shift, holidays, weekends, and event-based shifts
About Delaware North:
Delaware North is the food, beverage, and retail provider at Little Caesars Arena. We provide a full accompaniment of services, including concessions and premium dining services in a variety of innovative club areas, loge boxes, and suites.
At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability, and growth.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
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