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Banking Center Relationship Banker 2

2 months ago

East Islip, New York, United States Webster Bank Full time
{"title": "Banking Center Relationship Banker 2", "description": "

At Webster Bank, we're committed to putting people first and helping individuals, families, businesses, and our colleagues achieve their financial goals. As a leading commercial bank, we're passionate about serving our clients and supporting our communities. Our values of Integrity, Collaboration, Accountability, Agility, Respect, and Excellence set us apart as a bank and as an employer.

The Banking Center Relationship Banker 2 role is a key position in our team, responsible for providing exceptional customer service and support to our Banking Center customers. This role will process customer-related financial transactions, evaluate customer needs, and offer appropriate financial products and services to build and deepen relationships.

Responsibilities:

  • Respond to customers' needs in a timely and accurate manner, capitalizing on available resources and tools.
  • Evaluate customer needs and offer financial products and services through needs-based conversations.
  • Perform routine teller transactions, such as deposits, withdrawals, check cashing, and loan payments.
  • Support segmentation strategy by implementing sales, retention, and other bank initiatives to execute Banking Center growth and profitability objectives.
  • Meet/exceed individual and team goals in sales, service, and operations.
  • Maintain compliance with Federal and State regulations, as well as bank policies and procedures.
  • Assist with supervision of banking center colleagues, offering coaching support to fellow bankers.

Requirements:

  • High school diploma/GED required; Associate's or Bachelor's degree preferred.
  • 2-4 years customer sales/service experience with 1-2 years supervisory experience preferred.
  • Working knowledge of all products and services.
  • Strong customer service skills and ability to support teamwork, creating a positive working environment.
  • Ability to work a flexible and/or rotating schedule, including Saturdays, Sundays, and extended hours.
", "lang_code": "en-US"}