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Hospitality Specialist

3 weeks ago

Gilbert, Arizona, United States OHSO Brewery and Distillery Full time

O.H.S.O. Brewery and Distillery is looking for a Hospitality Specialist to provide exceptional customer service and create a welcoming atmosphere for our guests. As a key member of our team, you will be responsible for managing the front-of-house operations, including greeting guests, handling reservations, and ensuring a seamless dining experience.

Job Summary

This is a full-time/part-time position that requires a strong work ethic, excellent communication skills, and the ability to work well under pressure. If you have a passion for delivering outstanding customer service and are eager to join a dynamic team, we encourage you to apply.

Responsibilities
  • Manage front-of-house operations, including greeting guests and handling reservations
  • Ensure a seamless dining experience for guests
  • Monitor waiting lists and adjust accordingly
  • Communicate with kitchen staff and servers to ensure efficient service
  • Resolve guest complaints and concerns in a professional manner
  • Maintain a clean and organized workspace
Requirements
  • High school diploma or equivalent required
  • Previous experience in a hospitality setting preferred
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and maintain a calm demeanor in a fast-paced environment
  • Strong problem-solving skills and attention to detail
Benefits and Compensation
  • Estimated salary: $15-$17 per hour, based on experience
  • Cost-shared medical insurance/vision and dental for full-time employees after 6 months
  • 50% discount on merchandise
  • Superstar program recognition
  • Yearly holiday party