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Sales Associate

2 months ago

Montgomery, Alabama, United States Rack Room Shoes Full time
Job Summary

Rack Room Shoes is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and achieving sales goals.

Key Responsibilities:
  • Customer Service: Create a positive shopping experience for customers by being aware of and adhering to company service standards.
  • Sales and Assistance: Promote company rewards programs and other business initiatives, maintain awareness of current sales promotions, and provide excellent sales and assistance to customers.
  • Merchandise Presentation: Maintain awareness of all current sales promotions, ensure stock is well-arranged and merchandised properly, and maintain cleanliness and organization of all areas within the store.
  • Product Knowledge: Develop and maintain necessary product knowledge and fitting skills to provide excellent customer service.
  • Loss Prevention: Maintain awareness of Loss Prevention concerns involving customers and staff members.
  • Cash Handling: Process all sales and POS terminal transactions in accordance with policy and procedure.
Requirements:
  • Interpersonal Skills: Ability to deal effectively with external contacts (primarily customers) and with all levels of employees.
  • Communication Skills: Basic communication (both verbal and non-verbal), organization, and math skills.
  • Experience: Experience in retail sales, preferably specialty retail or footwear.
  • Knowledge: Basic knowledge of the policies and procedures, basic visual merchandising skills, and an understanding of the Store Presentation Standards.
About Rack Room Shoes:

Rack Room Shoes is a family footwear retailer offering a wide selection of nationally recognized brands and exclusive private brands. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law.