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Quality Assurance Supervisor

2 months ago

Boston, Massachusetts, United States North Coast Seafoods Full time
Position Overview

The Quality Management Lead is responsible for overseeing all quality-related functions within the production environment, ensuring adherence to Food Safety and Quality Assurance standards. This role involves leading a team of Quality Assurance Associates and Supervisors, collaborating closely with production management to fulfill regulatory and customer expectations.

Key Responsibilities:

  • Oversee Food Safety and Quality Assurance initiatives
  • Develop and manage the Quality Control workforce
  • Ensure compliance with industry regulations and standards
  • Conduct internal quality audits
  • Manage documentation and validate Quality Control records
  • Create and implement Standard Operating Procedures (SOPs) and Hazard Analysis Critical Control Point (HACCP) plans
  • Support audits and the introduction of new procedures
  • Perform customer return audits and root cause investigations
  • Engage in various audits and certification processes
  • Undertake additional responsibilities as required

Qualifications:

  • Minimum of 5 years of experience in leading Food Safety and Quality Control teams
  • Bachelor's degree in a relevant discipline; Master's degree preferred
  • HAACP certification is mandatory
  • Familiarity with SQF certification
  • Comprehensive understanding of industry regulations and manufacturing practices
  • Proficient in managing systems across multiple departments and locations
  • Strong project management capabilities
  • Excellent interpersonal skills with conflict resolution abilities
  • Adept at working in a dynamic and fast-paced environment
  • Additional physical requirements may apply

Company Profile:

North Coast Seafoods is dedicated to upholding exceptional quality standards within the seafood sector. We provide a stimulating and rewarding work atmosphere where employees can pursue growth and long-term career development. Our inclusive culture emphasizes teamwork and effective communication, ensuring a safe and productive environment for all staff.

Employee Benefits:

At North Coast, employees benefit from competitive salary packages, comprehensive health insurance, paid vacation, and a 401(k) retirement plan. Additionally, employees have the opportunity to access premium seafood products at cost.

This full-time, exempt role offers the opportunity to be part of a committed team of professionals dedicated to advancing the company's mission and values.