Key West Property Success Coordinator

1 week ago


Key West, Florida, United States Brightwild Full time
Salary: $60,000 - $80,000 per year

About Brightwild:
Brightwild is a unique travel platform that connects people through personalized experiences and standout stays. As the Key West Property Success Coordinator, you'll play a vital role in ensuring our owners have an exceptional experience aligned with their expectations.

Responsibilities:
  1. Owning the Owner Experience: You will advocate for owners, ensuring seamless interactions and resolving any issues promptly.
  2. Building Strong Relationships: Develop tailored support strategies to cater to unique owner needs, fostering long-term partnerships.
  3. Problem Solving and Retention: Collaborate with internal teams to resolve owner concerns efficiently, driving satisfaction and retention.
  4. Cross-Functional Coordination: Bridge communication between owners and internal departments, ensuring smooth workflow.
  5. Financial and Contractual Management: Understand owner contracts, financials, and programming, ensuring accurate transactions.
  6. Property Management: Conduct unit inspections to maintain property standards, manage expense projects, and ensure timely documentation.

Required Skills and Qualifications:
  • Availability: Willingness to work flexible hours, including weekends and holidays when necessary.
  • Transportation: Access to reliable personal transportation.
  • Language: Fluency in English.
  • Residency: Current resident of Key West (local market) before the start date.
  • Adaptability: Ability to manage multiple tasks and priorities effectively in a dynamic environment.
  • Professional Communication: Excellent written and verbal communication skills, including proficiency with Microsoft Office, email etiquette, and phone conversations.
  • Client Interaction: Proven track record of successful face-to-face client interactions.
  • Tech-Savvy: Comfortable with technology and adept at learning new digital tools.


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