Retail Sales Expert

4 weeks ago


Kennewick, Washington, United States Forever 21 Full time
Job Summary
Forever 21 is seeking a highly motivated and energetic Customer Experience Ambassador to join our team. As a key member of our sales floor, you will be responsible for delivering exceptional customer service, maintaining visual standards, and meeting sales goals.

About the Role
This is a full-time opportunity that requires a strong work ethic, excellent communication skills, and the ability to work in a fast-paced environment. You will be expected to create a welcoming atmosphere, respond to customer inquiries, and provide personalized styling services to drive sales.

Key Responsibilities:
  • Provide exceptional customer service, ensuring each customer has an enjoyable experience.
  • Maintain visual standards, including store displays and fitting rooms.
  • Meet sales goals through proactive selling techniques and upselling opportunities.
  • Process transactions accurately and efficiently using the POS system.

Requirements & Qualifications
To succeed in this role, you must have at least one year of retail sales experience, preferably with cash handling responsibilities. You should also possess strong communication, organizational, and time management skills. Additionally, you must be able to lift up to 50 pounds and stand for long periods. The salary range for this position is $16.28 - $16.29 per hour, plus benefits including overtime pay, flexible scheduling, and paid sick leave.

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