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Member Advocate/Teller

1 month ago


DeKalb, Illinois, United States Illinois Community Credit Union Full time
Job Opportunity

We are seeking a highly motivated and customer-focused Member Advocate/Teller to join our team at Illinois Community Credit Union.

Key Responsibilities:

  • Provide exceptional service to members through accurate and efficient processing of financial transactions.
  • Act as a knowledgeable resource for members, addressing their inquiries and concerns in a professional and confidential manner.
  • Cash checks and manage member accounts with attention to detail and a commitment to accuracy.
  • Collaborate with colleagues to ensure a positive member experience and minimize wait times.

What We Offer:

  • A competitive salary and opportunities for incentives.
  • A comprehensive benefits package, including a 401(k) plan with employer match and employee assistance program.
  • A relaxed and congenial work environment with a focus on work-life balance.
  • The chance to learn and grow with a trusted community-centered financial institution.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Strong attention to detail and accuracy in processing financial transactions.
  • Bilingual Spanish proficiency (required for the position).

About Us:

Illinois Community Credit Union is a trusted financial institution dedicated to serving the needs of our growing and diverse membership. We are committed to providing exceptional service and creating a positive impact in the lives of our members.