Tier I Support Representative

3 weeks ago


Cincinnati, Ohio, United States Level Up Promotions Full time
Job Description

We are looking for a talented Help Desk Specialist to join our team in downtown Cincinnati. As a key member of our customer support team, you will be responsible for providing top-notch service to our customers, resolving their issues efficiently, and ensuring their satisfaction with our products. In this role, you will be required to communicate effectively with customers, update their records accurately, and maintain a detailed log of each interaction.

Requirements
  • High school diploma or equivalent required
  • Previous experience in a customer support role preferred
  • Excellent communication and computer skills
Salary Information

Estimated salary range: $45,000 - $60,000 per annum



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