Quality Assurance Associate

3 days ago

Littleton, Colorado, United States Food Lion Full time
Job Summary

Food Lion is seeking a Quality Assurance Associate to maintain high standards of quality and safety in our stores. As a Quality Assurance Associate, you will be responsible for ensuring that our stores meet the highest standards of cleanliness, safety, and quality. This includes maintaining a clean and safe shopping environment, minimizing shrink through proper utilization of standard practices, and following QA daily checklists and sanitation standards set by Food Lion.

Key Responsibilities

  • Maintain a clean and safe shopping environment by sweeping and cleaning floors, cleaning and organizing the store mop room, and performing weekly cleaning of Produce, Market, and Deli Departments.
  • Minimize shrink through proper utilization of standard practices and follow QA daily checklists and sanitation standards set by Food Lion.
  • Provide excellent customer service by maintaining an atmosphere of enthusiastic customer awareness and providing fast, friendly, and accurate customer service.
  • Follow company guidelines, policies, and standard practices, and understand and follow Food Safety and Workplace Safety guidelines and procedures.
  • Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty.
  • Ensure compliance with local, state, and federal regulations.
  • Wear the Food Lion uniform complete with name badge, when on duty, and maintain a neat and clean appearance while adhering to the Food Lion dress code.

Requirements

  • High school graduate or equivalent preferred.
  • Excellent interpersonal, organizational, communication, and customer service skills.
  • Ability and willingness to learn multiple tasks and technical requirements of the job.
  • Ability to use technical information to solve problems.
  • Must meet minimum age requirements to perform specific job functions.
  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Physical Requirements

  • Ability to use computers and other communication systems required to perform job functions.
  • Perform repetitive hand and arm motions.
  • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion.
  • Pull or push up to 75 lbs. on occasion.
  • Stand 100% of the time, frequently walking short distances.
  • Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers, and household cleaners.
  • Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator.
  • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level.
  • Meet established volume activity standards for the position.
  • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time.
  • Have sufficient visual ability to check ID cards, checks, invoices, and other written documents.

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth, and related conditions), national origin, age, disability, sexual orientation, veteran status, gender identity, or gender expression, or any other characteristic protected by law.

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