Host/Hostess - Guest Experience Specialist

3 weeks ago


Greenville, North Carolina, United States Eggs Up Grill Full time
Job Summary:
As a Host/Hostess at Eggs Up Grill, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience.

Key Responsibilities:
  • Greet guests warmly and make them feel welcome, ensuring a positive and memorable experience.
  • Manage seating arrangements, handing out menus, and communicating with servers and managers to ensure seamless service.
  • Handle guest complaints in a professional and courteous manner, escalating issues to management as needed.
  • Maintain a clean and organized workspace, adhering to health and safety standards.

Requirements:
  • Ability to communicate effectively in English.
  • Basic computer skills and familiarity with point-of-sale systems.
  • Ability to work in a fast-paced environment, handling multiple tasks simultaneously.

About Eggs Up Grill:
At Eggs Up Grill, we pride ourselves on providing a warm and welcoming atmosphere for our guests. Our team members are the face of our brand, and we rely on their exceptional hospitality skills to create unforgettable experiences. If you're passionate about delivering top-notch service and working in a dynamic environment, we encourage you to apply for this exciting opportunity.

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