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Residential Concierge Specialist

1 week ago

Arlington Heights, Illinois, United States Shaner Hotel Group Full time
Job Summary:
We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Agent. In this role, you will be responsible for delivering exceptional guest experiences and ensuring seamless operations at our hotel.

Key Responsibilities:
• Check-in and check-out hotel guests efficiently and accurately.
• Handle guest complaints in a professional and courteous manner.
• Process all payments according to established hotel requirements.
• Maintain accurate records and reports.

Requirements: