Digital Infrastructure Specialist

3 weeks ago


Oakland, California, United States XQ Full time

About This Role

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We are seeking an experienced IT Support Manager to join our team, responsible for delivering high-quality technical services to our stakeholders.

This role offers a unique opportunity to work closely with our passionate team, collaborate on innovative projects, and contribute to the evolution of high school education in America.

Key Responsibilities

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  • Provide expert-level technical support, troubleshooting hardware and software issues, and maintaining optimal system performance.
  • Collaborate with our Emerson Collective IT team to design and implement new IT systems and services, driving business innovation and growth.
  • Develop and maintain strong relationships with key stakeholders, ensuring effective communication and collaboration across teams.

Requirements

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  • Bachelor's degree in Information Technology or Computer Science, or equivalent experience.
  • 7+ years of experience working in IT operations, including leading large IT projects and rolling out IT infrastructures.
  • Strong knowledge of IT infrastructure, cybersecurity, and project management, with a focus on implementing secure and scalable solutions.

Salary Range

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The salary range for this role is $140,000-175,000, reflecting our commitment to attracting and retaining top talent in the industry.



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