Department Manager

1 week ago


Poughkeepsie, New York, United States Marshall + Sterling Inc Full time
Job Description

Marshall + Sterling Inc is seeking a skilled Department Supervisor to oversee the day-to-day operations of our Commercial Lines department in the Upstate Region.

The ideal candidate will have a strong background in insurance and a proven track record of leadership and management.

Responsibilities will include:

  • Ensuring that all systems, procedures, and company regulations are understood and adhered to by all department employees.
  • Interviewing and recommending the selection of new employees for the department.
  • Training, coaching, and mentoring department staff on a regular basis.
  • Evaluating employee performance on a semi-annual basis.
  • Ensuring that the department is meeting quality standards of the agency and workflow policies are being followed.
  • Tracking daily time and attendance of department staff.
  • Maintaining a productive and professional atmosphere and coherence among department staff.
  • Facilitating and being the point person for programs that involve the department.
  • Maintaining professional accreditation necessary to meet agency standards.
  • Participating in continuing education programs when available.
  • Building and maintaining a favorable and professional work relationship with other staff members.
  • Adhering to established employee manual policies and guidelines.
  • Adhering to workflow procedures and following guidelines to reduce the risk of E&O claims.
  • Promptly reporting E&O claims and potential E&O claims.
  • Maintaining confidentiality in all aspects of client, staff, and agency information.
  • Performing other duties and projects as assigned.

Requirements include a college degree, experience with Microsoft Office programs, and a strong ability to communicate effectively.

Salary is $80,000, and the specific salary offered may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location.



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