Customer Experience Expert

6 days ago


Denton, Texas, United States HomeTeam Pest Defense Full time

About HomeTeam Pest Defense

We are a leading pest management company serving the homebuilding industry. Our team is dedicated to delivering exceptional customer experiences and providing top-notch service.

As a Customer Experience Expert, you will play a critical role in ensuring our customers receive the best possible service. You will be responsible for handling customer inquiries, resolving issues, and providing information on our services.

Key Responsibilities:

  • Provide exceptional customer service via phone, email, or in-person
  • Resolve customer complaints and concerns in a professional and timely manner
  • Answer questions about our services, including pricing and availability
  • Schedule appointments and provide reminders to customers
  • Enter customer notes and updates into our system
  • Collaborate with internal teams to resolve complex customer issues

Why Choose HomeTeam Pest Defense?

  • We are a financially stable and growing company with a reputation for excellence
  • We offer a comprehensive benefits package, including medical, dental, and vision insurance
  • We have a strong commitment to diversity and inclusion, with a Women's Leadership Initiative that supports the development of women in the workplace
  • We offer competitive pay, with an estimated salary range of $35,000 - $40,000 per year

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