Intake Operations Manager

4 weeks ago


Harlingen, United States Palms Behavioral Health Full time

About the Job:

The Intake Supervisor at Palms Behavioral Health oversees daily operations, ensuring efficient patient intake and admissions processes. This role involves supervising staff, verifying insurance, and implementing improvement initiatives to streamline current procedures.

Key Responsibilities:

  • Facilitate the intake, admissions, and utilization review process for incoming patients.
  • Complete intake screenings with potential patients, utilizing established admissions criteria.
  • Organize and direct work assignments for Admissions staff, ensuring accurate billing information is available for all admissions.
  • Serve as a liaison between hospitals and facilities, referring patients to alternate levels of care when necessary.
  • Supervise staff adherence to established Admissions criteria and ensure proper documentation occurs.
  • Implement and monitor improvement initiatives to enhance current processes and procedures.
  • Reconcile daily census, verify insurance, and track admissions, discharges, transfers, and physician coverage/caseloads.
  • Provide additional coverage for the Admissions team during times of high volume.

Requirements:

  • Registered Nurse (Associate's or Bachelor's in nursing) or Master's degree in a Counseling, Behavioral Science, Social Work, or related field.
  • Two or more years' healthcare admissions experience required; behavioral health field preferred.

What We Offer:

Palms Behavioral Health provides a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications. Qualified candidates should apply by submitting a resume.



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