Clinical Team Coordinator

2 months ago


Potomac, Maryland, United States MedStar Health Full time
Job Summary

MedStar Health is seeking a highly skilled Clinical Team Coordinator to join our team at MedStar Health Urgent Care. As a key member of our clinical team, you will be responsible for providing exceptional patient care and support to our patients and staff.

Key Responsibilities
  • Assist in the selection, training, and competency assessment of department staff.
  • Act as a backup resource for administrative positions in the practice and serve as a super user for EMR and Patient Registration tools.
  • Prepare associate work schedules and arrange for adequate staffing coverage to maintain optimum patient service.
  • Serve as a liaison between patients and staff, resolving conflicts and concerns to attain maximum patient satisfaction and care experience.
  • Implement, monitor, and reinforce policies and procedures, recommending new or modified policies to reduce costs and improve staff performance.
  • Oversee front desk operations, ensuring patients are greeted and registered promptly and courteously.
Requirements
  • High School Diploma or GED.
  • 3-4 years progressively more responsible job-related experience in a patient care setting.
  • CMA (Certified Medical Assistant) by the American Association of Medical Assistants or RMA (Registered Medical Assistant) by the American Medical Technologists.
  • Basic Life Support (BLS).
What We Offer

MedStar Health offers a competitive salary and benefits package, including health, dental, and vision insurance, 401(k) matching, and paid time off.



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