Multidisciplinary Healthcare Coordinator

5 days ago


Maitland, Florida, United States Complete Care Full time

Company Overview

At Complete Care, we pride ourselves on providing exceptional multidisciplinary care to patients with physical injuries due to trauma. Our core competencies of cultural, clinical, and operational excellence set us apart in the healthcare industry.

Job Description

We are seeking a highly skilled Patient Care Liaison Specialist to join our team. As a key member of our patient coordination team, you will serve as the main point of contact for new patient callers, triaging their needs while exemplifying our core competencies. Your primary responsibility will be to schedule new patients courteously and efficiently, ensuring seamless transitions between appointments.

Responsibilities

  • Schedule new patients and coordinate appointments
  • Educate patients on upcoming appointments and ensure they are fully engaged in their care
  • Develop strong phone etiquette and possess excellent communication skills
  • Cultivate relationships with patients, colleagues, and external partners to drive success

Requirements

  • Prior experience in phone sales or customer service is a plus
  • Familiarity with multi-line phone systems and CRM software
  • Bilingual/ Spanish speaking abilities required
  • Strong organizational skills, attention to detail, and ability to multitask
  • Passion for helping others and driving positive outcomes


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