Service Expert

4 days ago


Tulsa, Oklahoma, United States Good Egg Dining Group Full time
About Us

Good Egg Dining Group is a leading hospitality provider dedicated to delivering exceptional dining experiences. We are committed to building enduring memories and multi-generational relationships through a dedication to executional excellence, intentional service, extreme hospitality, and culinary trust.

Estimated Salary: $45,000 - $65,000 per year

Job Description

We are seeking a highly motivated Service Expert to join our team. As a key member of our team, you will be responsible for delivering exceptional service and creating memorable experiences for our guests.

Key Responsibilities:

  1. Presents menus, makes recommendations, and answers questions regarding beer, spirits, and wine.
  2. Knows restaurant standards, table numbers, wait sections, menu, specials, and can answer any questions customers may have effectively.
  3. Takes food and beverage orders from guests and ensures 100% accuracy when entering orders into the POS system.
  4. Prepares and serves alcoholic and non-alcoholic drinks consistent with the restaurant's standard drink recipes.
  5. Anticipates guests' needs, responds promptly, and acknowledges all guests.
  6. Confirms guests are of legal drinking age and follows all state and federal laws for serving alcoholic beverages.
  7. Accepts guest payment, processes credit card charges, and makes change (if applicable).
  8. Learns the names and personally recognizes our regulars.
  9. Washes and sterilizes glassware.
  10. Prepares garnishes for drinks and replenishes snacks, appetizers for bar patrons.
  11. Maintains bottles and glasses in an attractive and functional manner to support efficient drink preparation and promotion of beverages.
  12. Clears and resets tables in bar area.
  13. Monitors guests' alcohol intake.
  14. Maintains cleanliness in all areas of the bar including counters, sinks, utensils, shelves, and storage areas.
  15. Answers phone professionally and according to restaurant standards.
  16. Reports all equipment problems and bar maintenance issues to restaurant manager.
  17. Assists the restocking and replenishment of bar inventory and supplies.


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