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Spa Membership Sales Associate

2 months ago

Poughkeepsie, New York, United States Hand & Stone - Poughkeepsie & Brookfield Full time
Job Description

**About Us**

At Hand & Stone Massage and Facial Spa, we are a leading name in the industry, known for our exceptional massage, facial, and hair removal services. Our commitment to excellence and our membership-based model set us apart.

**Position Overview**

We are seeking a highly motivated and customer-focused individual to join our team as a Spa Membership Sales Associate. As a key member of our sales team, you will be responsible for delivering exceptional customer service, achieving sales goals, and promoting our membership-based model.

**What We Offer**

  • **Competitive Compensation**: Enjoy a base hourly wage plus the potential for commission, and watch your paycheck grow with our membership sales model.
  • **Career Growth**: Fast-track your career with opportunities for promotion and advancement into management roles based on your performance.
  • **Ongoing Training**: Embrace continuous learning and professional development to stay at the top of your game.
  • **Flexible Hours**: Choose from part-time or full-time shifts that fit your lifestyle.
  • **Positive Work Environment**: Experience a team-focused atmosphere where professionalism and fun are perfectly balanced.

**Key Responsibilities**

  • **Sales and Membership Goals**: Hit and surpass membership sales targets. Sales experience is a plus, but we are excited to train and support you.
  • **Client Relations**: Build lasting relationships with clients and members, offering personalized recommendations and education on our services.
  • **Service Knowledge**: Learn all about our service menu (training provided) and become a go-to expert.
  • **Customer Service Excellence**: Deliver exceptional service to every member and guest, making their experience memorable.
  • **Communication**: Clearly convey sales, promotions, and service options with confidence.
  • **Spa Cleanliness**: Help maintain a pristine and inviting spa environment.
  • **Positive Attitude**: Be the welcoming face of the spa with a friendly and enthusiastic demeanor.

**Qualifications**

  • **High School Diploma or Equivalent**.
  • **Must be at least 18 years old**.
  • **Strong organizational skills and a keen eye for detail**.
  • **Team player who can also work independently with minimal supervision**.