Technical Assistance Technician

3 days ago


Saint Peters, Missouri, United States NavitsPartners Full time
Job Summary

We are looking for a Technical Assistance Technician to join our team at NavitsPartners in St. Louis, MO. This role provides daily desktop support, responds to tickets, and collaborates with technical teams.

Essential Duties
  • Provide daily desktop support, including OS, software, and hardware.
  • Respond to tickets, resolve issues, and escalate as needed.
  • Create support documentation and collaborate with technical teams.
  • Complete tasks for system upgrades, integration, and administration.
  • Serve as the primary contact for desktop-related support.
Qualifications
  • Experience supporting office applications and platforms in enterprise environments.
  • Strong customer service and communication skills.
  • High School Diploma or GED with 2+ years of desktop support experience (or equivalent).
Work Schedule
  • Hours: 40 per week (8 per day, Monday to Friday)
Compensation

The estimated salary for this position is $55,000 - $65,000 per year, depending on experience. Mileage reimbursement is provided for reliable transportation.


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