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Retail Operations Leader

2 months ago

Longview, Texas, United States Andy's Frozen Custard Full time

Andy's Frozen Custard - Restaurant Manager
As a Retail Operations Leader, you will play a pivotal role in driving the success of our establishment by:

  • Overseeing Store Operations: Manage daily activities including staffing, customer satisfaction, product excellence, financial outcomes, and team growth.
  • Fostering a Customer-Centric Culture: Cultivate a "customer-first" mindset by training team members and ensuring they deliver exceptional service.
  • Analyzing Store Performance: Regularly assess the store environment and key performance indicators to identify areas for enhancement.
  • Managing Staffing Levels: Monitor and adjust staffing to meet operational needs effectively.
  • Delegating Responsibilities: Clearly communicate and assign tasks to team members to ensure seamless operations.
  • Conducting Performance Reviews: Actively engage with team members through regular performance evaluations to support their development.

Join us in creating memorable experiences for our customers while leading a dedicated team