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Assistant Showroom Manager

1 month ago

Boca Raton, Florida, United States Blue Nile Full time
Job Overview

Blue Nile is seeking a highly motivated and experienced Assistant Showroom Manager to lead a team of Luxury Sales Consultants at our retail showroom in Boca Raton, FL. The ideal candidate will possess a passion for educating customers about jewelry purchases and have a strong understanding of our white glove culture.

Key Responsibilities:

  • Lead a team of Luxury Sales Consultants to provide world-class customer service and maximize sales
  • Support the team by being a resource regarding Blue Nile products, practices, selling techniques, and policies and procedures
  • Personally achieve individual sales and client activity goals
  • Takes lead on customer escalations and finds ways to resolve and partner with the manager on difficult situations
  • Ability to follow company directions and adapt to new initiatives

Requirements:

  • 3+ years of customer service/sales background
  • Jewelry experience is not required, but preferred
  • Prior management experience in retail
  • Proven track record of increasing personal sales volume
  • Effective communication skills both written and verbal
  • Embraces technology and implements new systems seamlessly
  • Strong sense of urgency and bias for action
  • Ability to make decisions quickly and accurately
  • Proficient in Microsoft Office
  • Effective time management
  • Willingness to learn
  • Strong collaborative and interpersonal skills
  • Passion for training and learning and executing against timelines and goals

Benefits:

The hourly pay range for this job is $20.72- $30.04. Base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills & experience, among other factors. Regular positions are eligible for discretionary bonus. Blue Nile offers medical, vision, dental coverage and 401(k) employer match amongst other benefits for eligible positions.